Dell: Trust is the new business currency


During these times, making sound and thorough decisions is more important than ever for employees to maintain their focus, especially when it comes to safely opening and closing offices. Finding the right balance between working from home and on site is crucial. The DELL study, which the DELL study focused on, says that relying on employers to do this right is critical, as employees seek safety. Digital transformation.

COVID-19 and employee welfare

In early 2020, as the first wave of COVID-19 swept across the globe, so did companies with the potential to accelerate their workforce back home. These accelerated digital transformation projects, and IT investments have become critical business priorities as companies rapidly adapt. But many were simply unprepared, and some found themselves once again on the scene when the pandemic broke out. Just as the rates of transmission varied between regions, so too did the approaches to managing the crisis. In contrast, public sentiment and a willingness to return to the site were mixed.

In Europe, after the first wave of the pandemic, the UK workforce was most reluctant to return to the site with only a third of white-collar employees (34 per cent) in their offices in mid-July, according to Morgan. Stanley Alpha Wise Research Unit. At the same time83% of the French office workers returned and 76% in Italy.

The gap between the UK and its European counterparts is partly due to the widespread mistrust behind mixed messaging and changing regulations.

Business leadersThey, in turn, have to interpret this information and make their own decisions about return-to-work strategies, which may lead to a more cautious approach. Not to mention, of course, the convenience of working at home and the growing preference for hybrid business models.

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While it may be a point more pertinent to some countries than others, the importance of trust cannot be underestimated when faced with a crisis, especially in this case. When the decision to work from home or on site affects the well-being of employees and the community. In the midst of this pandemic, business leaders are being asked not only to make critical business decisions, but also people-centered decisions that inspire confidence in our ability to work safely.

In times of uncertainty Trust relationships with employees build strength and resilience. Indeed, a new Accenture report highlights confidence as the “new currency in action”. It enables companies to create supportive cultures and grow businesses while helping the wider community. Before the pandemic, 35% of operations managers fully assumed responsibility for supporting the comprehensive needs of people. After just six months, that number had grown to represent 50% of CEOs.

Focus on tangible, data-driven insights

Now, the question that unites all companies is how to restore or enhance this trust, provide comfort to employees and create a business foundation. When inundated with conflicting information from a variety of sources and organizations, People need something tangible to hold on to, especially when it comes to returning to the site. They need data to support critical decisions. They also need consistency.

Given the rapid pace at which the epidemic is changing, With transmission rates driving regional approaches along with increased vaccine availability in 2021, access to real-time data is essential for fast, efficient and consistent decisions about on-site work. As domestic lockdown measures continue in some countries, employees need to have confidence in the employer’s ability to flexibly move between work on site and off site, and make the right call, at the right time.

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Data scientists at Dell Technologies, in partnership with medical professionals, have developed a custom tool, Reverse Risk Matrix, which is a real-time dashboard created to help Dell Technologies leaders understand all health data (injury magnitude, hospitalization, and curve regression) for information. Decisions that prioritize the health and safety of our team members and our communities.

The matrix works by gathering the best available data from reliable sources such as Johns Hopkins, the Centers for Disease Control and the World Health Organization. It uses a total of 15 different variables, all appropriately weighted, to calculate an overall risk score in the 182 countries and 173 states / provinces where the company operates. The data is automatically updated and verified multiple times a day. Our leaders also take into account each facility’s capacity and local government regulations to determine readiness to open sites or need to close them. Not only does this tool help organize return to site safely, but it also helps us stay on site safely, leading us from business continuity to business flexibility.

Holistic Health: Bringing Business to Data

Data-driven approaches like this help humans make better, more informed and steady decisions in real time. But data alone cannot solve the dilemma of how and when to safely open offices. It requires a collaborative and holistic approach that ensures the participation of key stakeholders, and eliminates silos. The safe and timely strategy that enables on-site work for those who want it means bringing together human resources.Facilities, CIO organization, C-Suite, and sales leaders to take a responsive, holistic approach tailored to the local workforce and their needs. This holistic approach is already embedded in the digital business and an essential part of its digital transformations.
Companies that enable flexible business practices, with the digital transformation plans needed to run more agile operations, will thrive and embody resilience. For this reason, a data-driven approach now and in the future can help mitigate any additional shocks. In addition, it will raise the company’s standing as a responsible and trustworthy employer.

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With confidence now is a bargaining chip, transparent communication, a representative group of stakeholders, and data-driven decisions are essential. Only then can the successful implementation of flexible business practices be fully embraced.

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