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Eckoh wins major contract from financial services company

Monday, September 08, 2008

Eckoh, the speech recognition services business, has signed a three year multi-million pound contract with a global financial services company to provide an automated telephony self-service platform for handling customer enquiries across Europe.

The contract is forecast to start generating revenue by the fourth quarter of the current financial year, and to reach full run rate well in excess of £1 million per annum in the first half of the next financial year.

This deal is the latest in a string of similar contracts that Eckoh has signed during the summer. Three-year deals were agreed with the Ministry of Justice, National Rail Enquiries and Ideal Shopping Direct plc.

In April this year, talks with Telephonetics plc over a possible takeover were terminated, although Eckoh said it remained in discussions with other parties over some sort of deal.






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