Eckoh Technologies wins renewal of ITV contract
Tuesday, April 18, 2006
Eckoh Technologies plc, has been re-appointed by ITV, the UK's biggest commercial television network, to provide premium rate telephone services for programming on it's channels. Eckoh has also been appointed as the preferred telephony supplier for ITV's new channel ITV Play which will focus on 'participation TV' programming.
The new contract, which runs until at least September 2007, was awarded following a year in which Eckoh has successfully managed telephone services for ITV across more than thirty hit shows including I'm a Celebrity...Get Me Out of Here!, Celebrity Love Island, Soapstar Superstar, Ant and Dec's Gameshow Marathon and This Morning. In this period Eckoh have successfully handled more than 30 million calls for ITV.
Nik Philpot, Chief Operating Officer for Eckoh Technologies, said: 'The ITV contract is the largest and most prestigious telephony contract in the media sector to be awarded and this is now the third time in a row that Eckoh has been fortunate enough to win the business. It is a daily challenge to deliver the quality of service ITV requires, and in particular to satisfy the demands of live broadcasting across a 24 hour window, and huge credit must go to the team at Eckoh who have helped us to retain the contract.
Once again we have seen year-on-year activity with ITV increase but what is really exciting about the coming year is that we are expecting to see a quantum jump in the revenue generated with the launch of the new Play formats which take the idea of participation tv to a new level.'
Jane Marshall, Commercial Development Director of ITV Consumer, commented: 'Eckoh has delivered a first class performance throughout 2005, making it an easy decision to reappoint the company as our supplier of PRTS services. The breadth of services Eckoh provides and the clients that the company works with gave us the confidence that it remained the right partner for ITV.'
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