Eckoh Technologies wins enhanced cinema contract
Wednesday, October 11, 2006
Eckoh Technologies plc has renegotiated its contract to provide a speech-enabled cinema information and ticket booking service to Vue Entertainment, one of the UK's largest operators of modern multiplex cinemas.
As part of the new agreement, which will run to July 2009, Eckoh will also be supplying the contact call centre operation providing Vue with an end to end telephony solution for their cinema business.
Nik Philpot, Chief Executive Officer of Eckoh Technologies, commented:
'Vue were one of the first clients we worked with to launch a truly mass market speech recognition enabled service so it's really satisfying that the success of the service has meant that we're now in a position to extend our business relationship to 2009. We're pleased to have extended the reach of the service we
provide Vue and the addition of the contact centre demonstrates Eckoh's intention of providing a full outsourced solution to our clients.'
Roland Jones, IT Director at Vue commented:
'Eckoh has proven to be absolutely the right supplier of choice for Vue and has delivered an extremely high quality level of service since we first launched. We are consequently delighted to renew our contract with them. Their overall
approach and attention to detail gives us great confidence that the new contact centre will also prove to be a huge success.'
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